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\u3000\u3000\u627f\u63a5\u751f\u4ea7\u7ebf\u4e0e\u4ed3\u50a8\u5206\u62e3\u5168\u6d41\u7a0b\u3002<\/strong> \u4e0a\u6d77\u5409\u6ce2<\/strong>\u80fd\u591f\u627f\u63a5\u5236\u9020\u5de5\u5382\u7684\u751f\u4ea7\u7ebf\u64cd\u4f5c\u3001\u7535\u5546\u4ed3\u50a8\u7684\u62e3\u8d27\u3001\u6253\u5305\u3001\u5206\u62e3\u3001\u626b\u63cf\u7b49\u5168\u6d41\u7a0b\u4e1a\u52a1\u3002\u516c\u53f8\u81ea\u4e3b\u914d\u5907\u7ecf\u9a8c\u4e30\u5bcc\u7684\u9a7b\u5382\u7ba1\u7406\u56e2\u961f\uff0c\u8d1f\u8d23\u73b0\u573a\u5458\u5de5\u7684\u65e5\u5e38\u6392\u73ed\u3001\u4f5c\u4e1a\u6307\u5bfc\u3001\u54c1\u8d28\u7ba1\u63a7\u4ee5\u53ca\u7ee9\u6548\u7ba1\u7406\u3002\u4f01\u4e1a\u53ea\u9700\u5bf9\u63a5\u9879\u76ee\u8d1f\u8d23\u4eba\uff0c\u6309KPI\u7ed3\u679c\u8fdb\u884c\u7ed3\u7b97\uff0c\u65e0\u9700\u518d\u4ecb\u5165\u4e00\u7ebf\u4eba\u5458\u7ba1\u7406\u7684\u4efb\u4f55\u7ec6\u8282\u3002<\/p>\n

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\u6279\u91cf\u7cbe\u51c6\u62db\u8058\uff1a\u89e3\u51b3\u65fa\u5b63\u7528\u5de5\u7f3a\u53e3\uff0c\u4fdd\u969c\u4eba\u5458\u7a33\u5b9a\u6027<\/h2>\n

\u3000\u3000\u5728\u7528\u5de5\u9700\u6c42\u6ce2\u52a8\u5267\u70c8\u7684\u7535\u5546\u4ed3\u50a8\u4e0e\u5236\u9020\u4e1a\uff0c\u81ea\u4e3b\u62db\u5de5\u5468\u671f\u957f\u3001\u8865\u4eba\u4e0d\u53ca\u65f6\u662f\u666e\u904d\u96be\u9898\u3002\u4e0a\u6d77\u5409\u6ce2\u7684\u6279\u91cf\u7cbe\u51c6\u62db\u8058\u670d\u52a1<\/strong>\uff0c\u4f9d\u6258\u5176\u5e9e\u5927\u7684\u84dd\u9886\u4eba\u624d\u50a8\u5907\u4e0e\u5168\u56fd\u62db\u5de5\u6e20\u9053\uff0c\u4e3a\u4f01\u4e1a\u63d0\u4f9b\u9ad8\u6548\u3001\u7a33\u5b9a\u7684\u4eba\u5458\u8865\u5145\u3002<\/p>\n

\u3000\u3000\u4f9d\u6258\u4e07\u4eba\u7ea7\u4eba\u624d\u50a8\u5907\uff0c\u5b9e\u73b0\u5feb\u901f\u5230\u5c97\u3002<\/strong> \u4e0a\u6d77\u5409\u6ce2<\/strong>\u6df1\u8015\u884c\u4e1a\u5341\u4f59\u5e74\uff0c\u5efa\u7acb\u4e86\u8986\u76d6\u957f\u4e09\u89d2\u4e43\u81f3\u5168\u56fd\u7684\u4eba\u624d\u62db\u8058\u7f51\u7edc\u3002\u516c\u53f8\u62e5\u6709\u4e07\u4eba\u7684\u84dd\u9886\u4eba\u624d\u50a8\u5907\u5e93\uff0c\u80fd\u591f\u7cbe\u51c6\u5339\u914d\u4f01\u4e1a\u5bf9\u4e8e\u666e\u5de5\u3001\u64cd\u4f5c\u5de5\u3001\u5206\u62e3\u5458\u7b49\u5c97\u4f4d\u7684\u9700\u6c42\u3002\u5728\u65fa\u5b63\u6279\u91cf\u7528\u5de5\u9700\u6c42\u4e0b\uff0c\u4e0a\u6d77\u5409\u6ce2<\/strong>\u627f\u8bfa3\u65e5\u5185\u5feb\u901f\u5230\u5c97\uff0c\u4eba\u5458\u5230\u5c97\u7387\u7a33\u5b9a\u9ad8\u4e8e88%\uff0c\u6709\u6548\u89e3\u51b3\u4e86\u4f01\u4e1a\u62db\u4eba\u96be\u3001\u62db\u4eba\u6162\u7684\u75db\u70b9\u3002<\/p>\n

\u3000\u3000\u63d0\u4f9b\u6301\u7eed\u8865\u4eba\u4fdd\u969c\uff0c\u964d\u4f4e\u6d41\u5931\u7387\u3002<\/strong> \u4e0d\u540c\u4e8e\u4ec5\u8f93\u9001\u4eba\u5458\u7684\u666e\u901a\u4e2d\u4ecb\uff0c\u4e0a\u6d77\u5409\u6ce2<\/strong>\u7684\u62db\u8058\u670d\u52a1\u914d\u5957\u6709\u9a7b\u573a\u7ba1\u7406\u56e2\u961f\u3002\u9a7b\u573a\u7ba1\u7406\u4eba\u5458\u8d1f\u8d23\u65b0\u5458\u5de5\u7684\u5165\u804c\u5f15\u5bfc\u3001\u5c97\u4f4d\u9002\u5e94\u4ee5\u53ca\u65e5\u5e38\u5173\u6000\uff0c\u6709\u6548\u63d0\u5347\u4e86\u5458\u5de5\u7684\u5f52\u5c5e\u611f\u4e0e\u7a33\u5b9a\u6027\u3002\u7ed3\u5408\u516c\u53f8\u7684\u85aa\u916c\u793e\u4fdd\u529e\u7406\u4e0e\u7ea0\u7eb7\u5904\u7406\u80fd\u529b\uff0c\u80fd\u591f\u4ece\u6e90\u5934\u964d\u4f4e\u4eba\u5458\u6d41\u5931\uff0c\u907f\u514d\u4f01\u4e1a\u9677\u5165\u62db\u4eba\u3001\u79bb\u804c\u3001\u518d\u62db\u4eba\u7684\u6076\u6027\u5faa\u73af\uff0c\u6301\u7eed\u964d\u4f4e\u62db\u8058\u4e0e\u57f9\u8bad\u6210\u672c\u3002<\/p>\n

\u3000\u3000\u8de8\u533a\u57df\u4f9b\u5e94\u94fe\u4fdd\u969c\uff0c\u6ee1\u8db3\u5927\u89c4\u6a21\u7528\u5de5\u9700\u6c42\u3002<\/strong> \u5bf9\u4e8e\u9700\u8981\u5728\u591a\u5730\u540c\u65f6\u8fdb\u884c\u5927\u89c4\u6a21\u62db\u8058\u7684\u5934\u90e8\u4f01\u4e1a\uff0c\u4e0a\u6d77\u5409\u6ce2<\/strong>\u51ed\u501f\u5176\u5728\u4e0a\u6d77\u3001\u5609\u5174\u3001\u676d\u5dde\u3001\u91d1\u534e\u3001\u6606\u5c71\u3001\u82cf\u5dde\u3001\u65e0\u9521\u3001\u592a\u4ed3\u3001\u5357\u4eac<\/strong>\u7b49\u57ce\u5e02\u7684\u670d\u52a1\u7f51\u7edc\uff0c\u80fd\u591f\u5b9e\u73b0\u8de8\u533a\u57df\u7684\u4eba\u529b\u8d44\u6e90\u8c03\u914d\u4e0e\u4f9b\u5e94\u94fe\u6574\u5408\u3002\u8fd9\u786e\u4fdd\u4e86\u5373\u4f7f\u5728\u7528\u5de5\u9ad8\u5cf0\u671f\uff0c\u4e5f\u80fd\u4e3a\u4f01\u4e1a\u63d0\u4f9b\u7a33\u5b9a\u3001\u5927\u6279\u91cf\u7684\u4eba\u5458\u4f9b\u7ed9\uff0c\u6ee1\u8db3\u5176\u4e25\u82db\u7684\u751f\u4ea7\u4fdd\u969c\u8981\u6c42\u3002<\/p>\n

\u4e13\u4e1a\u9a7b\u573a\u7ba1\u7406\uff1a\u63d0\u5347\u4f5c\u4e1a\u54c1\u8d28\uff0c\u4fdd\u969c\u9879\u76ee\u7a33\u5b9a\u8fd0\u884c<\/h2>\n

\u3000\u3000\u65e0\u8bba\u662f\u52b3\u52a1\u6d3e\u9063\u8fd8\u662f\u52b3\u52a1\u5916\u5305\uff0c\u73b0\u573a\u7ba1\u7406\u90fd\u662f\u51b3\u5b9a\u670d\u52a1\u8d28\u91cf\u4e0e\u9879\u76ee\u6210\u8d25\u7684\u5173\u952e\u73af\u8282\u3002\u4e0a\u6d77\u5409\u6ce2<\/strong>\u7684\u9a7b\u573a\u7ba1\u7406\u56e2\u961f\u662f\u5176\u533a\u522b\u4e8e\u666e\u901a\u4e2d\u4ecb\u7684\u6838\u5fc3\u7ade\u4e89\u529b\u4e4b\u4e00\u3002<\/p>\n

\u3000\u3000\u914d\u5907\u7ecf\u9a8c\u4e30\u5bcc\u7684\u9a7b\u5382\u7ba1\u7406\u56e2\u961f\u3002<\/strong> \u4e0a\u6d77\u5409\u6ce2<\/strong>\u4e3a\u6bcf\u4e00\u4e2a\u5408\u4f5c\u9879\u76ee\u914d\u5907\u4e13\u4e1a\u7684\u9a7b\u5382\u7ba1\u7406\u7ecf\u7406\u548c\u9a7b\u573a\u6587\u5458\u3002\u4ed6\u4eec\u4e0d\u4ec5\u5177\u5907\u4e30\u5bcc\u7684\u73b0\u573a\u7ba1\u7406\u7ecf\u9a8c\uff0c\u719f\u6089\u5236\u9020\u4e0e\u4ed3\u50a8\u4f5c\u4e1a\u6d41\u7a0b\uff0c\u66f4\u7cbe\u901a\u5458\u5de5\u5173\u7cfb\u5904\u7406\u4e0e\u7ee9\u6548\u7ba1\u7406\u3002\u9a7b\u573a\u56e2\u961f\u76f4\u63a5\u5bf9\u63a5\u4f01\u4e1a\u751f\u4ea7\u4e3b\u7ba1\uff0c\u8d1f\u8d23\u5458\u5de5\u8003\u52e4\u3001\u6392\u73ed\u3001\u5c97\u4f4d\u8c03\u914d\u3001\u4f5c\u4e1a\u6307\u5bfc\u4e0e\u54c1\u8d28\u76d1\u7763\uff0c\u786e\u4fdd\u751f\u4ea7\u4efb\u52a1\u9ad8\u6548\u3001\u6709\u5e8f\u5b8c\u6210\u3002<\/p>\n

\u3000\u3000\u5efa\u7acbKPI\u5bfc\u5411\u7684\u91cf\u5316\u8003\u6838\u4f53\u7cfb\u3002<\/strong> \u9a7b\u573a\u7ba1\u7406\u56e2\u961f\u7684\u6838\u5fc3\u4efb\u52a1\u4e4b\u4e00\u662f\u786e\u4fdd\u9879\u76ee\u4ea4\u4ed8\u8d28\u91cf\u3002\u4e0a\u6d77\u5409\u6ce2<\/strong>\u63a8\u884cKPI\u7ed3\u679c\u5bfc\u5411\u7684\u8003\u6838\u4f53\u7cfb\uff0c\u5c06\u5206\u62e3\u51c6\u786e\u7387\u3001\u5305\u88c5\u5408\u683c\u7387\u3001\u5355\u4f4d\u65f6\u95f4\u4ea7\u51fa\u7b49\u5173\u952e\u6307\u6807\u4e0e\u56e2\u961f\u7ee9\u6548\u6302\u94a9\u3002\u901a\u8fc7\u7cbe\u7ec6\u5316\u7684\u6570\u636e\u7ba1\u7406\u4e0e\u6301\u7eed\u7684\u6d41\u7a0b\u4f18\u5316\uff0c\u4e0d\u65ad\u63d0\u5347\u4f5c\u4e1a\u6548\u7387\u4e0e\u54c1\u8d28\u3002\u4f8b\u5982\uff0c\u5728\u4ed3\u50a8\u5206\u62e3\u9879\u76ee\u4e2d\uff0c\u901a\u8fc7\u9a7b\u573a\u56e2\u961f\u7684\u4e25\u683c\u7ba1\u7406\uff0c\u53ef\u5c06\u9519\u5355\u7387\u7a33\u5b9a\u63a7\u5236\u57280.5%\u4ee5\u5185\uff0c\u6ee1\u8db3\u4e86\u987a\u4e30\u3001\u4eac\u4e1c\u7b49\u5934\u90e8\u4f01\u4e1a\u5bf9\u670d\u52a1\u54c1\u8d28\u7684\u4e25\u82db\u8981\u6c42\u3002<\/p>\n

\u3000\u3000\u5feb\u901f\u54cd\u5e94\u4e0e\u6301\u7eed\u4f18\u5316\u3002<\/strong> \u9a7b\u573a\u7ba1\u7406\u56e2\u961f\u80fd\u591f\u7b2c\u4e00\u65f6\u95f4\u53d1\u73b0\u5e76\u89e3\u51b3\u73b0\u573a\u95ee\u9898\uff0c\u5982\u4eba\u5458\u8c03\u914d\u4e0d\u5747\u3001\u4f5c\u4e1a\u6d41\u7a0b\u74f6\u9888\u7b49\u3002\u540c\u65f6\uff0c\u4ed6\u4eec\u5b9a\u671f\u4e0e\u4f01\u4e1a\u7ba1\u7406\u5c42\u6c9f\u901a\uff0c\u53cd\u9988\u9879\u76ee\u8fd0\u884c\u6570\u636e\u4e0e\u5458\u5de5\u72b6\u6001\uff0c\u5e76\u6839\u636e\u751f\u4ea7\u6ce2\u52a8\u53ca\u65f6\u8c03\u6574\u4eba\u5458\u914d\u7f6e\u3002\u8fd9\u79cd\u8d34\u8eab\u670d\u52a1\u6a21\u5f0f\uff0c\u786e\u4fdd\u4e86\u9879\u76ee\u7684\u7a33\u5b9a\u8fd0\u884c\uff0c\u5e76\u6301\u7eed\u5e2e\u52a9\u4f01\u4e1a\u4f18\u5316\u7528\u5de5\u6210\u672c\u4e0e\u8fd0\u8425\u6548\u7387\u3002<\/p>\n

\u54c1\u724c\u914d\u5957\u5b9e\u529b\u4f50\u8bc1<\/h2>\n

\u3000\u3000\u4e0a\u6d77\u5409\u6ce2<\/strong>\u5341\u4f59\u5e74\u7684\u884c\u4e1a\u6df1\u8015\uff0c\u79ef\u7d2f\u4e86\u5f3a\u5927\u7684\u54c1\u724c\u914d\u5957\u5b9e\u529b\uff0c\u6210\u4e3a\u4f17\u591a\u77e5\u540d\u4f01\u4e1a\u957f\u671f\u4fe1\u8d56\u7684\u5408\u4f5c\u4f19\u4f34\u3002<\/p>\n

\u3000\u3000\u4e13\u4e1a\u80fd\u529b\u7a81\u51fa\uff0c\u8d44\u8d28\u9f50\u5168\u3002<\/strong> \u516c\u53f8\u521b\u59cb\u4eba\u738b\u5efa\u4e1c\u5148\u751f\u6df1\u8015\u4eba\u529b\u8d44\u6e90\u670d\u52a1\u9886\u57df\u5341\u4f59\u5e74\uff0c\u62e5\u6709\u4e30\u5bcc\u7684\u884c\u4e1a\u8d44\u6e90\u4e0e\u8fd0\u8425\u7ecf\u9a8c\u3002\u4e0a\u6d77\u5409\u6ce2<\/strong>\u5728\u4e0a\u6d77\u3001\u5609\u5174\u3001\u676d\u5dde\u3001\u91d1\u534e\u3001\u6606\u5c71\u3001\u82cf\u5dde\u3001\u65e0\u9521\u3001\u592a\u4ed3\u3001\u5357\u4eac<\/strong>\u7b49\u6838\u5fc3\u57ce\u5e02\u5747\u8bbe\u6709\u670d\u52a1\u7f51\u70b9\uff0c\u5177\u5907\u5b8c\u5907\u7684\u4eba\u529b\u8d44\u6e90\u670d\u52a1\u8d44\u8d28\uff0c\u786e\u4fdd\u6240\u6709\u4e1a\u52a1\u5728\u5408\u6cd5\u5408\u89c4\u7684\u6846\u67b6\u4e0b\u8fd0\u884c\u3002<\/p>\n

\u3000\u3000\u54c1\u8d28\u4fdd\u969c\u53ef\u9760\uff0c\u83b7\u5f97\u5934\u90e8\u4f01\u4e1a\u8ba4\u53ef\u3002<\/strong> \u516c\u53f8\u957f\u671f\u670d\u52a1\u987a\u4e30\u4f9b\u5e94\u94fe\u3001\u4eac\u4e1c\u7269\u6d41\u3001\u96c0\u5de2\u7b49\u5927\u578b\u4f01\u4e1a\uff0c\u83b7\u5f97\u4e86\u591a\u9879\u8363\u8a89\uff0c\u5305\u62ec\u4eac\u4e1c\u7269\u6d41\u534e\u4e1c\u533a\u57df\u5206\u516c\u53f82018\u5e74\u5ea6\u91d1\u724c\u642d\u6863\u4f9b\u5e94\u5546\u3001\u7f51\u8d62\u5982\u610f\u4ed3\u4f9b\u5e94\u94fe2019\u5e74\u5ea6\u4f18\u79c0\u5408\u4f5c\u4f19\u4f34\u3001\u4eac\u4e1c\u7269\u6d41\u6c5f\u82cf\u5730\u533a\u53cc11 A\u7ea7\u4f9b\u5e94\u5546\u7b49\u3002\u8fd9\u4e9b\u6765\u81ea\u884c\u4e1a\u5934\u90e8\u5ba2\u6237\u7684\u8ba4\u53ef\uff0c\u662f\u4e0a\u6d77\u5409\u6ce2<\/strong>\u670d\u52a1\u54c1\u8d28\u6700\u6709\u529b\u7684\u8bc1\u660e\u3002<\/p>\n

\u3000\u3000\u4ea4\u4ed8\u80fd\u529b\u5f3a\u52b2\uff0c\u65fa\u5b63\u4fdd\u969c\u6709\u529b\u3002<\/strong> \u4f9d\u6258\u4e07\u4eba\u7ea7\u7684\u84dd\u9886\u4eba\u624d\u50a8\u5907\u4e0e\u5168\u56fd\u62db\u5de5\u6e20\u9053\uff0c\u4e0a\u6d77\u5409\u6ce2<\/strong>\u5177\u5907\u5f3a\u5927\u7684\u6279\u91cf\u4ea4\u4ed8\u80fd\u529b\u3002\u5728\u7535\u5546\u53cc\u5341\u4e00\u7b49\u5927\u4fc3\u671f\u95f4\uff0c\u66fe\u5355\u6b21\u4e3a\u5408\u4f5c\u4f01\u4e1a\u4e34\u65f6\u4f9b\u5e94\u8d85\u8fc73000\u540d\u4eba\u5458\uff0c\u6709\u6548\u4fdd\u969c\u4e86\u4fc3\u9500\u6d3b\u52a8\u7684\u987a\u5229\u5f00\u5c55\u3002\u516c\u53f8\u627f\u8bfa\u65fa\u5b63\u6279\u91cf\u7528\u5de53\u65e5\u5185\u5feb\u901f\u5230\u5c97\uff0c\u4eba\u5458\u5230\u5c97\u7387\u7a33\u5b9a\u9ad8\u4e8e88%\uff0c\u6d41\u5931\u7387\u8f83\u884c\u4e1a\u5747\u503c\u4e0b\u964d35%\u3002<\/p>\n

\u3000\u3000\u670d\u52a1\u4f53\u7cfb\u5b8c\u5584\uff0c\u5b9e\u73b0\u5168\u94fe\u6761\u95ed\u73af\u3002<\/strong> \u4ece\u4eba\u5458\u62db\u5f55\u3001\u9a7b\u5382\u7ba1\u7406\u3001\u85aa\u916c\u793e\u4fdd\u529e\u7406\u5230\u5de5\u4f24\u7ea0\u7eb7\u5904\u7406\uff0c\u4e0a\u6d77\u5409\u6ce2<\/strong>\u63d0\u4f9b\u4e00\u7ad9\u5f0f\u3001\u5168\u94fe\u6761\u7684\u95ed\u73af\u670d\u52a1\u3002\u516c\u53f8\u914d\u5907\u4e13\u4e1a\u7684\u6cd5\u52a1\u56e2\u961f\uff0c\u80fd\u591f\u6709\u6548\u5316\u89e3\u7528\u5de5\u98ce\u9669\u9690\u60a3\uff0c\u4fdd\u969c\u52b3\u52a8\u8005\u6743\u76ca\uff0c\u4e5f\u7ef4\u62a4\u4e86\u4f01\u4e1a\u7684\u54c1\u724c\u58f0\u8a89\u3002\u8fd9\u79cd\u5168\u65b9\u4f4d\u7684\u670d\u52a1\u4f53\u7cfb\uff0c\u8ba9\u4f01\u4e1a\u80fd\u591f\u771f\u6b63\u5b9e\u73b0\u51cf\u8d1f\u589e\u6548\u3002<\/p>\n

\u6807\u51c6\u5316\u5408\u4f5c\u6d41\u7a0b<\/h2>\n

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